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Discover what your customer really wants

Do you know what your customer is looking for in a product? Rick Barrera explains what type of questions to ask customers in a survey to achieve the most valuable feedback. In today's tip, we're talking managing touch and impact points with EO St Louis member and author Shep Hyken.
Keywords: business webcast, Client, customer feedback, Customer Loyalty, customer service, customer survey, EO, impact, Rick Barrera, SEO, Shep Hyken, St. Louis
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